Trelvara, Inc. ("Trelvara", "we", "us") operates trelvara.com. This policy explains what personal information we collect and how we use it.
1. Information we collect
- Information you give us: name, email address, phone number, company name, and details about your staffing needs when you submit a quote request, contact form, or email us.
- Information automatically collected: basic technical data such as IP address, browser type, and pages visited, used for analytics and site security.
2. How we use it
We use personal information to: respond to inquiries and provide quotes; operate and improve the site; match clients with vetted BPO partners; send requested information. We do not sell personal information, and we do not send marketing emails without consent.
3. Sharing
We share information only with: service providers that help us operate the site (e.g., email delivery, hosting, analytics) under confidentiality obligations; and vetted BPO partners, solely as needed to prepare quotes and deliver services you request. We may disclose information if required by law or to protect our rights.
4. Data from partners and call centers
If you are a BPO partner, we collect business information you submit (company details, certifications, references) to evaluate and operate the partnership, and contact information for account administration.
5. Retention
We keep personal information as long as needed for the purposes above or as required by law, then delete or anonymize it.
6. Your choices
You may request access, correction, or deletion of your personal information by emailing admin@trelvara.com. California residents have additional rights under the CCPA/CPRA; we do not sell personal information as defined by those laws.
7. Security
We use reasonable administrative and technical safeguards, including encryption in transit. No method of transmission is 100% secure; contact us if you believe your data has been misused.
8. Contact
Trelvara, Inc. · Miami, FL · admin@trelvara.com